Retrieve Receipt
- Navigate to your Account workspace
- Click on the "Get Receipt" button on the bottom of the page
- Select the payment you wish to receive a receipt for
- Enter your email address
- Hit "Send Receipt for Selected Payment"
Dedoose sends secondary, more detailed receipts automatically through Authorize.net to the email tied to the account. Please check your spam folder, as these emails sometimes get classified as spam.
Alternatively send an email to support@dedoose.com with the following information:
- The username on the account the purchase was made
- The date the payment was made
- Any information that you need included on the receipt